Securing service level and building operation transformation plan
Secure service level and build a robust transformation plan consistent with Group standard
French subsidiary was constrained to stop industrial and logistic activities during Covid lockdown, which pushed its business into a major crisis (service level at 65%, incapacity to inform clients regarding delivery date, difficulties to forecast and to predict end of the crisis and means to recover, impossibility to prioritize).
2020
Belgian Industrial Group
14 000 employees
2,9 Billions €
Project objectives
Hand in Hand was solicited by the French subsidiary to secure service level and build a robust transformation plan consistent with Group standard
Securing service level
• Secure service level through co-building with the team of a robust S&OP Tool
• Activate identified quick wins
• Establish Supply Chain diagnosis
Roadmap
Animate crisis management
•Order and backlog prioritization
•Service level recovering (90% reached)
•Daily production and delivery arbitrage
•Industrial and logistic organization optimization
Performance management tools design, implementation and follow up:
•S&OP
•Performance Dashboard (industrial and logistic)
•Sales and performance KPIs
Transformation roadmap design and alignment
SC organization design and implementation
.webp)
Accelerate your journey to success
